Service Agreement

Last updated on: 2026-03-19

1. Important Notice

1.1

Before using the products/services provided by Shenzhen Mengyinbao Intelligent Technology Co., Ltd. (hereinafter referred to as "the Company", "we", "us", or "our"), officially and exclusively named "Cutesonic App", please read this agreement carefully and in its entirety. Please pay special attention to the terms that exempt or limit the Company's liability, dispute resolution and governing law provisions, terms marked with bold identifiers, and any linked terms (which are equally important and together constitute the agreement applicable to you). Particularly, focus on the content highlighted in bold. Unless you have fully read, understood, and agreed to accept and comply with this agreement, please do not use the Cutesonic App. Your confirmation through the webpage or any other express or implied indication of acceptance of this agreement, or your use of the App in any way, shall be deemed that you have read and agreed to be bound by this agreement, which shall have legal effect between you and the Company.

1.2

If you have any questions about these terms, please contact us through the channels publicly disclosed by the Company. The terms of this agreement may be modified by the Company at any time. You understand and agree that the revised terms shall have retroactive effect. Once you start using the App, it means that you have understood and agreed to the relevant agreement, which shall constitute a legally binding legal document on you. When you use a specific service of the Company, you should comply with the guidelines and rules related to that service. All the aforementioned guidelines and rules form an integral part of this Service Agreement.

1.3

You declare that you have full legal authority, capacity, and rights to agree to and perform these terms. If you are agreeing to these terms on behalf of your employer or client, you declare that you have full legal authority to bind your employer or client to these terms. If you do not have such full legal authority, please ensure that an authorized person from your employer or client agrees to these terms.

1.4

If you are a minor user, please read this Service Agreement carefully under the supervision of your legal guardian and use our App or provide information to us only after obtaining the consent of your legal guardian before providing any information.

1.5

You confirm that you are not subject to trade restrictions, sanctions, or other legal or regulatory restrictions of any organization, region, or country.

2. Personal Information Protection

2.1

Protection of personal information is one of the Company's fundamental principles. During your use of this App, we may collect and use your personal information, including your location information, device information, and in some functions, your identity information and contact information, based on the services you require. The Company will collect, store, use, and disclose your personal information in accordance with the provisions of the "Cutesonic Privacy Policy". Please carefully read the "Cutesonic Privacy Policy" and confirm your agreement before using the Cutesonic App.

2.2

When you use the Cutesonic App, it means that you trust our handling of your information and have agreed to the terms regarding the collection and use of your information in the Company's Service Agreement, Privacy Policy, and other service policies.

3. Service Description

3.1

You understand and agree that the Cutesonic App is provided on an "AS IS" and "AS AVAILABLE" basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the Cutesonic App. The Company has the right to determine the specific content and form of the Cutesonic App and its functions and services at its sole discretion. The Company has the right to add, change, interrupt, or discontinue the Cutesonic App and its functions or services at its sole discretion.

3.2

To improve the Cutesonic App, the Company will release subsequent versions of the Cutesonic App from time to time. Unless otherwise expressly provided in these terms, any upgrade or updated version of the Cutesonic App shall be governed by these terms. Due to the timeliness, complexity, efficiency, and other characteristics of the service, as well as regulatory requirements, policy adjustments, etc., you agree that the Cutesonic App may modify this agreement and related service rules from time to time and publish them through one or more methods such as website announcements, email notifications, SMS notifications, system messages, or internal site messages; if you continue to use the Cutesonic App after such modifications take effect, it means that you have fully read, understood, and accepted the modified content and will also follow the modified rules.

3.3

After the new version of the Cutesonic App is released, older versions may become unusable. The Company does not guarantee that older versions can continue to be used, so please download the latest version promptly.

4. Authorization and License

4.1

The content provided by the Cutesonic App refers to any content provided by the Company through the Cutesonic App, regardless of whether such content is created by the Company or licensed for use by other third parties (hereinafter referred to as "Related Content").

4.2

You shall not (and you shall not allow others to) use the Cutesonic App for any commercial purpose to obtain any form of benefit, directly or indirectly. If you have commercial operational needs, you must enter into a separate written agreement with the Company or obtain prior written permission from the Company.

4.3

You may obtain the Cutesonic App by downloading it from authorized third parties of the Company. If you obtain the Cutesonic App from sources other than the Company or its authorized third parties, the Company cannot guarantee the normal functioning of the product, and any losses you incur shall be unrelated to the Company.

4.4

All other rights not expressly granted herein are reserved by the Company, and nothing in these terms shall be construed as granting you any other rights by implication, estoppel, or otherwise. You need to enter into a separate written agreement with the Company or obtain prior written permission from the Company to exercise any other rights.

4.5

Although the Company will continuously strive to improve service quality, due to various objective or technical reasons, the Cutesonic App may have limitations. Therefore, the functions and services provided by the Cutesonic App are for your reference only; please do not rely on them as the sole basis for your judgments.

5. Usage Rules

5.1

When using the Cutesonic App, you shall comply with all applicable laws, regulations, rules, norms, policies, administrative orders, and social public order and good customs (collectively referred to as "Laws and Regulations").

5.2

You may only use the Cutesonic App in the manner permitted by these terms. Unless you have entered into a separate written agreement with the Company or expressly permitted in additional terms, you shall not, during your use of the Cutesonic App, engage in, agree to, authorize, or instruct any third party to engage in, including but not limited to, the following acts:

5.2.1 Modify, copy, publish, transmit, publicly display, perform, broadcast, translate, distribute, publish, license, create derivative works from, transfer, sell, reverse engineer, decompile, or attempt to extract source code or obtain original data from the Cutesonic App or any part thereof;

5.2.2 Provide the Cutesonic App for a fee or other profit-making purposes, whether or not for direct economic or monetary gain;

5.2.3 Engage in any other act not expressly permitted by the Company.

5.3

If you breach these terms, the Company reserves the right to pursue all remedies available under law for such breach. If any loss is caused to the Company or any other person due to your illegal use or use in breach of these terms, the Company has the right to demand that you provide corresponding compensation, including but not limited to fines, damages, litigation costs, attorney fees, notarization fees, investigation and evidence collection fees paid by the Company.

6. Third-Party Services

6.1

The Cutesonic App may contain third-party services. If you obtain or use any products or services provided by third parties through the Cutesonic App, you shall evaluate for yourself whether the availability, authenticity, adequacy, or reliability of such products or services meets your requirements. The Company does not provide any form of warranty or guarantee in this regard.

6.2

Please exercise caution when deciding whether to use third-party services. If you decide to accept third-party products or services, any resulting consequences and risks are entirely your own responsibility. Any disputes arising from your use of third-party products or services shall be resolved between you and the third party.

7. Intellectual Property Rights

7.1

The Company owns all legal rights, titles, and interests, including copyrights, trademark rights, and patent rights, in and to the Cutesonic App and related content (whether or not such rights are registered, and wherever in the world such rights may exist).

7.2

Your agreement to these terms and use of the Cutesonic App do not involve the transfer of any of the aforementioned intellectual property rights. All the aforementioned intellectual property rights remain the property of the Company or the respective rights holders. Without the prior written consent of the Company and/or the respective rights holder, you may not implement, exploit, transfer, or license any third party to implement, exploit, or transfer the aforementioned intellectual property rights, nor may you modify, rent, lend, sell, distribute, create derivative works based upon, or otherwise use any part or all of the aforementioned intellectual property rights.

7.3

You shall not delete, conceal, modify, or replace any proprietary rights notices (including but not limited to copyright, trademark, patent, and ownership notices) attached to or contained in the Cutesonic App, nor any copyright notices, trademarks, service marks, logos, trade names, corporate names, domain names, map review numbers, publication numbers, or other distinctive marks of the Company or its partners.

7.4

Unless you enter into a separate written agreement with the Company or the respective rights holder, you may not use any marks of the Company or the respective rights holder. These terms do not grant you the right to use the Cutesonic App's marks for any purpose or form, nor do they grant you the right to use any other marks of the Company or any third-party marks.

8. User Content

8.1

You represent and warrant that you have the appropriate rights, licenses, or authorizations for the information you post or upload through the Cutesonic App (collectively referred to as "User Content"). Otherwise, the Company may delete or block the information you provide according to law or these terms.

8.2

For User Content you provide through the Cutesonic App, you grant the Company a perpetual, worldwide, royalty-free, transferable, sublicensable, irrevocable, non-exclusive license to use. You understand and agree that this license remains valid after you stop using the Cutesonic App.

8.3

You understand and agree that, notwithstanding the foregoing, when you submit or share problem screenshots, correction information, problem feedback, improvement suggestions, opinions, or similar content through reporting, feedback, sharing, correction, or other means to the Company via the Cutesonic App, all intellectual property rights, including copyright, ownership rights, and all other legal rights provided by current and future laws in and to any of the foregoing content shall be automatically transferred to the Company from the moment you submit them, without any payment by the Company to you.

8.4

You understand and agree that you shall comply with the relevant laws and regulations of the People's Republic of China and be responsible for the authenticity, accuracy, timeliness, and completeness of any information you submit through the Cutesonic App. You warrant that the aforementioned information does not infringe upon any third party's legal rights or violate any laws or regulations, and shall not involve or encourage infringing activities or other illegal acts; otherwise, you shall bear the resulting responsibilities and consequences.

9. Warranty and Guarantee

9.1

The Company will provide the Cutesonic App in accordance with applicable laws, regulations, norms, policies, mandatory standards, industry standards, etc.

9.2

You understand and agree that the Company and its licensors do not provide you with any express or implied warranties or guarantees regarding the following:

9.2.1 That the Cutesonic App will meet your actual or specific needs or purposes;

9.2.2 The timeliness, accuracy, completeness, or precision of the Cutesonic App;

9.2.3 That the Cutesonic App will be uninterrupted, error-free, consistently stable, or free from interruptions;

9.2.4 That any results or data obtained from using the Cutesonic App will be correct or reliable;

9.2.5 That any errors, problems, or faults in the Cutesonic App will be corrected or resolved;

10. Disclaimer and Limitation of Liability

10.1

The Cutesonic App may be affected by various factors, including but not limited to your terminal, third-party reasons, communication network service quality, connection failures, network equipment or system maintenance, computer or communication system failures, power failures, strikes, riots, fires, floods, storms, explosions, wars, governmental actions, orders of judicial administrative organs, social environment, and other force majeure events. Except where liability is explicitly required by laws and regulations, any losses caused to you due to the reasons stated in this paragraph shall be borne by you, and the Company shall not be liable. In all cases, the Company shall not be liable for any loss or damage that was not reasonably foreseeable. All liabilities and consequences arising from your use of the Cutesonic App in violation of laws, regulations, or these terms shall be borne by you.

10.2

Neither the Cutesonic App nor its employees shall be liable to users or any other person for any direct or indirect liability arising from any failure, inaccuracy, or error in information transmission or delivery.

10.3

If the information provided by the Cutesonic App, in any jurisdiction, is made available or distributed to any person in a way that would violate the laws or regulations of that jurisdiction or would subject the Cutesonic App or its third-party agents to any regulatory requirements within that jurisdiction, then such information shall not be made available or distributed in that jurisdiction to such persons. Users must ensure that they are not subject to any local restrictions that prohibit or limit their use or distribution of the information provided by the Cutesonic App.

10.4

You understand and agree that you shall bear any third-party claims resulting from your use of the Service, breach of these terms of service, or any action taken under your account. If this leads to claims against the Company and its affiliates, employees, customers, and partners by third parties, you shall handle them and indemnify the Company and its affiliates for all losses and liabilities incurred as a result.

10.5

For enterprise users, when registering an account, the registered email address must be the company email address, and this email address is the sole credential for the platform. Please keep it safe. Cutesonic App shall not be liable for economic losses or other legal liabilities arising from or related to email registration.

11. Change, Interruption, or Termination

The Company has the right to change, interrupt, or terminate the provision of the Cutesonic App, with or without notice, and also has the right to modify, interrupt, or terminate your use of the Cutesonic App at any time. If the Company permanently terminates the provision of the Cutesonic App, the Company will announce it in advance on the Cutesonic App or related websites, but is not obligated to notify you individually.

12. General Provisions

12.1

The "Quectel Privacy Policy" published by the Company is an integral part of this agreement.

12.2

You confirm that you will comply with all export control laws and regulations applicable to this agreement. You undertake not to use the Company's Cutesonic App for any purpose prohibited by applicable law.

12.3

If any term of these terms conflicts with applicable laws and regulations, the other provisions of this Service Agreement shall remain in full force and effect.

12.4

Any dispute arising from your use of this software and services shall be resolved through negotiation between the provider and you. If negotiation fails, either party may submit the dispute to the court with jurisdiction at the place where this agreement is signed for litigation.

12.5

The headings of this Service Agreement are for convenience only and have no legal or contractual effect.

12.6

Except as expressly provided in these terms and laws and regulations, these terms do not grant you any other rights.

12.7

For the benefit of the Company and its successors and assigns, all rights and obligations under these terms may be assigned by the Company.

12.8

The English translation of these terms (if any) is provided for your convenience only, and the relationship between you and the Company shall be determined by the Chinese version of these terms. If there is any conflict between the two versions, the Chinese version shall prevail.

12.9

You may contact us regarding your opinions or suggestions about the Cutesonic App or these terms through the contact methods publicly disclosed by the Company.